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Managing services : Using technology to create value /
Main Author:
Davis, Mark M., 1944-
(Author)
Other Authors:
Heineke, Janelle N.
Published:
Boston:
McGraw - Hill / Irwin,
2003.
♭2003
Subjects:
Services indutsries --
>
Technology Innovations --
>
Management
Value analysis (Cost Control)
Customer relations --
>
Management
Holdings
Description
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KKM HQ Library
Call Number:
HD 99980 5 D388 2003
Accession
Item Category
Format
Status
Notes
0000022389
Open Shelf
Book
AVAILABLE
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