Service Management in Asia Pacific : issues and Challenges /

Part 1.Conceptual Understanding Of Service Management,Part 2.Selected Country perspective,Part 3.Industry Of Case Study,Part 4.Trends and Integration

Other Authors: Jaya Chandran, Juhary Hj.Ali, Chatterjee, Samir, Chiasiri, Singh, Singleton,Helen
Published: Sintok: Penerbit Universiti Utara Malaysia, 2007.
Subjects:

KKM HQ Library

Call Number: HD9989 P34 S491 2007
Accession Item Category Format Status Notes
0000021832 Open Shelf Book AVAILABLE
0000021833 Open Shelf Book AVAILABLE