Making customer service happen : a simple and effective guide to achieving customer satisfaction while reducing your costs /
Main Author: | Lake, Neville |
---|---|
Other Authors: | Hickey, Kristin |
Published: |
Warriewood:
Business + Publishing,
[2000?].
|
Subjects: |
Similar Items
-
Building a customer service culture : the seven service elements of customer success / by Mario Martinez, Bob Hobbi.
by: Martinez, Mario, 1967-
Published: (2009) -
Customer intimacy : pick your partners, shape your culture, win togehter / by Fred Wiersema.
by: Wiersema, Fred
Published: (1996) -
Applying Sun Tzu's art of war in customer service / Khoo Kheng-Hor.
by: Khoo, Kheng-Hor
Published: (2002) -
The Customer is boss : practical guide for getting what you paid for and more / John Tschohl.
by: Tschohl, John
Published: (1995) -
What's the secret : to providing a world-class customer experience.
by: Di Julius, John R, 1964-
Published: (2008)