Making customer service happen : a simple and effective guide to achieving customer satisfaction while reducing your costs /

Main Author: Lake, Neville
Other Authors: Hickey, Kristin
Published: Warriewood: Business + Publishing, [2000?].
Subjects:

KKM HQ Library

Call Number: HF 5415 5 LAK
Accession Item Category Format Status Notes
0000014984 Open Shelf Book AVAILABLE