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| LEADER |
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| 001 |
0000006463 |
| 005 |
20150216090000.0 |
| 020 |
0 |
0 |
|a 9789833586219:RM19.00
|
| 090 |
0 |
0 |
|a HF 5415.5.Z35 2008
|
| 100 |
0 |
0 |
|a Zainuddin Zakaria
|
| 245 |
1 |
0 |
|a Tip menawan hati pelanggan /
|c Zainuddin Zakaria, Ziadatul Hidayah Zakaria.
|
| 260 |
0 |
0 |
|a Kuala Lumpur:
|b PTS Professional,
|c 2008.
|
| 300 |
0 |
0 |
|a xiv, 166p.;
|c 23cm.
|
| 500 |
0 |
0 |
|a Mengandungi indeks
|
| 504 |
0 |
0 |
|a Bibliography p:161-162
|
| 650 |
0 |
0 |
|a Customer services
|
| 650 |
0 |
0 |
|a Customer satisfaction
|
| 650 |
0 |
0 |
|a Customer relations
|
| 700 |
0 |
0 |
|a Ziadatul Hidayah Zakaria
|
| 999 |
|
|
|a 0000014888
|b Book
|c Open Shelf
|e KKM HQ Library
|
| 999 |
|
|
|a 0000015142
|b Book
|c Open Shelf
|e KKM HQ Library
|