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Tip menawan hati pelanggan /
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Tip menawan hati pelanggan /
Main Author:
Zainuddin Zakaria
Other Authors:
Ziadatul Hidayah Zakaria
Published:
Kuala Lumpur:
PTS Professional,
2008.
Subjects:
Customer services
Customer satisfaction
Customer relations
Holdings
Description
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Item Description:
Mengandungi indeks
Physical Description:
xiv, 166p.; 23cm.
Bibliography:
Bibliography p:161-162
ISBN:
9789833586219:RM19.00
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