Applying Sun Tzu's art of war in customer service /
Main Author: | |
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Published: |
Subang Jaya, Selangor:
Pelanduk Publications,
2002.
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Subjects: |
LEADER | 00527cam a2200157 7i4500 | ||
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001 | 0000006256 | ||
005 | 20121227090000.0 | ||
020 | 0 | 0 | |a 9679788067 |
090 | 0 | 0 | |a HF 5415.5.K45 2002 |
100 | 1 | 0 | |a Khoo, Kheng-Hor |
245 | 1 | 0 | |a Applying Sun Tzu's art of war in customer service / |c Khoo Kheng-Hor. |
260 | 0 | 0 | |a Subang Jaya, Selangor: |b Pelanduk Publications, |c 2002. |
300 | 0 | 0 | |a 12p.: |b ill.; |c 16cm. |
650 | 0 | 0 | |a Customer services |
999 | |a 0000014733 |b Book |c Open Shelf |e KKM HQ Library | ||
999 | |a 0000014734 |b Book |c Open Shelf |e KKM HQ Library |