Building a customer service culture : the seven service elements of customer success /
Main Author: | |
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Other Authors: | |
Published: |
Charlotte, North Carolina:
Information Age Publishing,
2009.
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Subjects: |
Physical Description: | xviii, 143p.: ill.; 24cm. |
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Bibliography: | Includes bibliographical references |
ISBN: | 9781593119362 :RM 236.30 |