|
|
|
|
| LEADER |
00617cam a2200169 7i4500 |
| 001 |
0000004969 |
| 005 |
20090518090000.0 |
| 020 |
0 |
0 |
|a 0071418210
|
| 090 |
0 |
0 |
|a TS 156 GEO 2003
|
| 100 |
1 |
0 |
|a George, Micheal L
|
| 245 |
1 |
0 |
|a Lean six sigma for service :
|b how to use lean speed and six sigma quality to improve services and transactions /
|c Michael L George.
|
| 260 |
0 |
0 |
|a New York:
|b McGraw-Hill,
|c 2003.
|
| 500 |
0 |
0 |
|a Includes Index
|
| 650 |
0 |
0 |
|a Six Sigma (Quality Control Standard)
|
| 650 |
0 |
0 |
|a Service industries --
|x Quality control --
|x Statistical methods
|
| 999 |
|
|
|a 12815
|
| 999 |
|
|
|a 12815
|b Book
|c Open Shelf
|e KKM HQ Library
|
