Pengurusan kualiti menyeluruh : ke arah peningkatan prestasi /
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Kuala Lumpur:
Institut Terjemahan Negara Malaysia,
2007.
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| Item Description: | Translation of : Total quality management : the route to improving performance (2nd. ed) |
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| Physical Description: | xii, 454p.: ill.; 23 cm. |
| ISBN: | 9789830682518 |