Why customers don't do what you want them to do : 24 solutions handbook for enhancing corporate performance /

Main Author: Fournies, Ferdinand
Published: New York: McGraw-Hill, 2003.
Series:McGraw-Hill professional education
Subjects:

KKM HQ Library

Call Number: HF 5439 8 FOR 2003
Accession Item Category Format Status Notes
12181 Open Shelf Book AVAILABLE