Best face forward : why companies must improve their service interfaces with customers /

Main Author: Rayport, Jeffrey F
Other Authors: Jaworski, Bernard J.
Published: Boston, Mass.: Harvard Business School Press, 2005.
Subjects:

KKM HQ Library

Call Number: HF 5415 5 RAY 2005
Accession Item Category Format Status Notes
11346 Open Shelf Book AVAILABLE