Mengendali aduan pelanggan : mengubah kepada peluang /

Main Author: Denham, Jennifer
Other Authors: Mohd Rizal Saidin
Published: Petaling Jaya, Selangor: Prentice Hall, 2000.
Series:Rahsia kejayaan
Subjects:

KKM HQ Library

Call Number: HF 5415 52 DEN 2000
Accession Item Category Format Status Notes
11401 Open Shelf Book AVAILABLE
11733 Open Shelf Book AVAILABLE