Adding value to long-term care : an administrator's guide to improving staff performance, patient experience, and financial health /

Main Author: Lazer, Dianne, 1957-
Other Authors: Schwartz-Cassell, Tobi L.
Published: San Francisco: Jossey-Bass, 2000.
Series:The Jossey-Bass health care series
Subjects:
LEADER 00927cam a2200217 7i4500
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005 20140207090000.0
020 0 0 |a 0787951706  
040 |a nlm 
060 |a WT 31 
090 0 0 |a WT 31 DIA 2000  
100 1 0 |a Lazer, Dianne,   |d 1957- 
245 1 0 |a Adding value to long-term care :   |b an administrator's guide to improving staff performance, patient experience, and financial health /   |c Dianne Lazer, Tobi L. Schwartz-Cassell ; foreword by Benyamin Schwarz.. 
260 0 0 |a San Francisco:   |b Jossey-Bass,   |c 2000. 
300 0 0 |a xxvii, 355 p.:   |b ill.;   |c 28 cm. +. 
440 0 0 |a The Jossey-Bass health care series 
504 0 0 |a Includes bibliographical references (p. 331-342) and index. 
650 0 2 |a Health Services for the Aged --   |x organization and administration  
650 0 2 |a Long-term Care --   |x organization and administration  
700 1 0 |a Schwartz-Cassell, Tobi L.  
999 |a 11090  |b Book  |c Open Shelf  |e KKM HQ Library