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Oakland, John S.
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1
Total quality management : the route to improving performance / John S. Oakland.
by
Oakland
,
John
S.
Published 1993
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2
Pengurusan kualiti menyeluruh : ke arah peningkatan prestasi / John S. Oakland ; penterjemah Abdul Rahman Ibrahim.
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Oakland
,
John
S.
Published 2007
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Related Subjects
Quality Control
Total quality management
Production management --
Quality Assurance
Quality control
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